TUFTEX PolyCarb Warranty
Scope of Warranty
TUFTEX PolyCarb BUILDING PANELS (the “Panels”) are warranted by Onduline North America, Inc., 4900 Ondura Drive, Fredericksburg, Virginia 22407 (“Tuftex”). This Limited Lifetime Warranty is given to the original purchaser of panels from an authorized retail outlet (the “Original Purchaser”) and is not transferable.
The Tuftex Lifetime Limited Warranty will apply to the Tuftex PolyCarb panels if:
1. The original proof of purchase is presented from an authorized retail outlet.
2. Tuftex PolyCarb panels are stored, applied, installed, and used in accordance with Tuftex written installation guidelines (available from your place of purchase or directly from Tuftex at 540-898-7000) and not installed in any noncustomary job or fashion. Such installed guidelines include, but are not limited to: proper purlin spacing, proper roof slope, correct side facing sun, proper ventilation, avoiding contact with chemicals and other incompatible materials, proper fastening devices and avoiding over-tightening of fasteners.
3. Tuftex PolyCarb panels are not thermoformed and not otherwise adversely affected by fastening/connection devices or sealants.
4. Any decrease of light transmission is not a result of product alteration or damage caused by, but not limited to, misuse, fire, lighting, hail, wind, snow, snow weights, unusual stresses, acts of God, extreme surface temperatures exceeding 270°F to minus 40°F, or inadequate ventilation.
For additional information, please review the full warranty located at the bottom of this page.
If you have questions, please contact our customer support line.